1. Where are your products from?
90% of our flowers are globally sourced from our partners at China, Ecuador and Holland. Our local flowers come from farms in Tagaytay, Baguio, and Bukidnon.
We keep the freshness in with a water tube attached to each stem. Our bouquets and vase arrangements are then carefully wrapped in our designer paper and ribbon, paired with our signature scent. Each order is placed carefully in our signature packaging with your personalized message card, ready to reach its destination.
Our seasonal pricing scheme guarantees that you get the fairest prices throughout the year. Valentine’s Day, Mother’s Day and Christmas Day, for example, require us to have additional manpower and overhead costs to meet the demand. Thus, we have to adjust our prices accordingly. On the other hand, lean months have less overhead costs and prices will be reduced proportionally.
Beautiful experiences are at the core of what we do. We are committed to timely delivery and keep our flowers fresh just as they arrive at your door.
We strive for only the best and fairest. Our seasonal pricing guarantees that you get the fairest prices throughout the year while taking care of our own. We adjust our prices and require extra pair of hands during peak seasons such as Valentine’s Day, Mother’s Day, and Christmas, to accommodate the amount of orders and requests. On off-peak seasons, prices will be reduced accordingly.
Orders and Delivery
1. How do I know if my order was successfully placed? Can I still cancel?
A confirmation will be sent to the email address you provided. We recommend you create a DB account for easier tracking.
If you do not receive an email within an hour upon placing your order, please notify us at firstname.lastname@example.org.
Orders can be cancelled and fully refunded as long as a cancellation request is sent within a reasonable time. Cancellations made within 24 hours of delivery will be charged in full.
For regular orders or off-peak seasons, at least 48 hours before the intended delivery date.
On Peak Seasons, at least four (4) working days prior the delivery.
You can email us at email@example.com or call (632) 838-7711 between 10am to 5pm Monday to Saturday (Philippine Time). You can also send us a message in the message form in our Contact Us page.
We have several payment options for your convenience. You may pay via these payment channels
PAYPAL: Pay with your PayPal account balance or pay with your credit or debit card.
IPAY88.COM: Credit card (Visa or Mastercard)
BANK TRANSFER: We accept over the counter payment or online bank transfer to East West Bank, BDO, BPI and GCash.
NOTE: For over the counter payments, choose your payment mode as BANK TRANSFER and you will receive an email with the necessary steps to pay. Please email a photo of your deposit slip within 24 hours after placing the order.
Designer Blooms only delivers within Metro Manila and select nearby cities. Click here for the covered areas of our delivery.
Always provide the recipient’s complete name, full address (including room number or department) for deliveries to hospitals, schools, dormitories, apartments and funeral homes. Hospitals do not allow flower deliveries to Intensive Care Units.
If delivery address is within Metro Manila, same and next day delivery is available from 10am to 8pm, Monday to Saturday. NOTE: Same day delivery is not applicable on Sundays or holidays for online orders. You may order from one of our branches instead.
On PEAK SEASONS — Valentine’s Day, Mother’s Day and Christmas, please place your orders at least two (2) working days ahead as we expect a high amount of orders.
We have different delivery rates depending on the delivery area. These are subject to change without notice and do not apply to delivery rates for PEAK SEASON delivery days – Valentine’s Day, Mother’s Day and Christmas.
Click here for the delivery rates.
Yes. If, for any reason you wish to change any of the details mentioned above, you may do so within 24 hours after payment has been made.
We operate on the trust and accuracy of the information you provide. Should we deliver to INCORRECT address based on the details you have provided in the Order Form, we will have to charge a fee for re-delivery. At this point, we will consider the transaction complete. We will deliver the order, but will not be responsible for the quality of the flowers beyond the intended Delivery date.
If the recipient is not available at the time of delivery, the courier will have the order received by a person with close affinity to the recipient or is physically present in the exact address.
If there is no one available to receive the delivery, the courier will take the order back to our headquarters and you will be notified via email. A redelivery fee will be charged should you opt to have your order delivered again.
Yes! Simply checkout two or more items in your cart and a multi-option address delivery will be available to you. For a better experience, you may create a profile with us to save your commonly used delivery locations.
A delivery receipt signed by the recipient to confirm the completion of the service may be requested this through firstname.lastname@example.org.
We take every precaution to preserve and care for your flowers so it gets to its destination, farm-fresh. However, for unforeseeable reasons that the flowers do not arrive in good condition or do not arrive at all, we will be happy to replace them for you.
Creating an Account
1. What is a Designer Blooms Account?
Our profiles are designed to make every flower shopping experience more beautiful. Exclusive perks and promos are available to enjoy and for your convenience, store your billing and shipping addresses so all you have to do is pick the best blooms for you.
a. Visit our menu bar b. Click Sign In then Register c. Enter your details d. Verify your account via email e. Start shopping at Designer Blooms!